About us

About us

Black Bear IT Solutions is a part of Black Bear Network, a company with over 15 years trading history formerly known as Black Box IT Supplies Limited or Black Box Computers. We have been supplying the needs of businesses large and small across the North West of England for years. Being built on the secure foundations of Black Box Computers, the founder company, together with a decade of experience, we provide a service second to none. In 2013 we have changed our name to Black Bear IT Solutions and Black Bear Computers, but we are the same helpful company we have always been. We pride ourselves on being a complete solution to your needs, hardware, software, installations, support and servicing. If it involves a computer we’re here to help and advise. Business IT shouldn’t be a headache, when it works it can be your biggest asset, when it fails it can be your biggest problem. We pride ourselves on working with companies to minimise failure, and with advanced remote monitoring can often solve the problem or alert us before you even know it exists. Contact us by phone on 0871 464 0841 or on the contact details on the website for a FREE survey and no obligation visit from our engineers to discuss your needs.

Contact Info

Contact us


You can contact us via email at support@blackbearitsolutions.co.uk and request us to give you a call to discuss your requirements. You can also contact us via our social media channels if you wish...


You can call us on 0871 464 0843 and speak to one of our business consultants or engineers. They can advise you on any issues and arrange a visit from a consultant to advise you...

In Person

We can come out to your place of business and discuss your requirements, we can also perform a free audit of your systems to ensure the best advice possible...


Black Bear IT Solutions is a complete end to end IT solutions provider offering hardware sales, support and configuration aswell as custom system development and infrastructure design and deployment. All the systems we deploy and manage have round the clock monitoring included and we offer a standard SLA ensuring business continuity and uptime. Contact us on 0871 464 0841 to find out what Black Bear IT Solutions can do for you.

As an all round Network Solutions Provider providing IT Support, Voip phone systems, Servers and much more to the local area of the North West of england including but not restricted to IT Support in Lancaster, IT Solutions in Kendal and most of the Lancashire and Cumbria area. Over the past 2 years we have been asked about Bespoke software development and systems development and as such we are very proud to add this to our array of services that we offer.

Our backup and disaster recovery solutions that we offer use industry leading virtualisation software from Veeam utilising hardware manufacturers from Fujitsu, Netgear, TP-Link, Draytek and others such as HP and Dell if required. We are not vendor specific however we would recommend a client to use one of our trusted vendors such as Fujitsu and Draytek. Our backup systems can be on site, Cloud based services or even both if required. As an all round provider we are constantly adding to our range of services and solutions from converged communications, home and business surveillance systems to public secure wifi for business and retail outlets. Part of our services are 24/7 monitoring via our central monitoring systems that allow us to be proactive to an issue before it happens, and should the worst happen we can either connect remotely or send an engineer to you to address the problems promptly.

As we say we do IT so you dont have to and as a company going from strength to strength we believe this shows.


Here at Black Bear IT Solutions we pride ourselves on a high level of service with a very personal approach, we have a strong work ethic which we believe makes us easy to work with and very transparent.

We are always looking out for talented individuals with a passion and drive within the IT sector, whether this is development, sales or engineering you can become a part of a highly skilled and motivated team.

You can send your details to support@blackbearitsolutions.co.uk outlining your interest with a current CV for the attention of Dave Kitson or Richard Alford.


Most problems can be resolved remotely, quickly and easily by connecting to your computer. To do this simply click the below image to download and install our remote client. One of our engineers is always on hand to advise on the phone whilst you do this and talk you through any issues that you may have. This is one of the reasons how Black Bear IT Solutions can respond quickly and if we can’t connect to you remotely one of our friendly engineers can attend site to resolve the issue personally. This is totally secure and transparent so you can see exactly what we are doing whilst we explain on the phone.

Remote Assistance


We are always looking for talented staff to join our team and at this moment in time we have the following positions available.

Systems Engineer
We have a vacancy for an engineer’s role to become part of our team in offering Business IT support. This is a good opportunity for anyone to join a motivated and very specialist team in supporting and installing a mix of IT services from Servers, desktops and communications.